Privacy Policy

Last updated: June 22, 2026

1. Introduction

SaleInline ("we", "our", "us") operates the saleinline.com platform, a customer relationship management (CRM) service. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including integrations with third-party platforms such as Instagram and Facebook Messenger.

2. Information We Collect

We may collect the following types of information:

Account Information: Name, email address, phone number, and business details provided during registration.
Messaging Data: Messages sent and received through integrated platforms (Instagram DM, Facebook Messenger, WhatsApp) for the purpose of managing customer conversations within our CRM.
Contact Data: Names, profile information, and identifiers of individuals who communicate with you through connected social media accounts.
Usage Data: Log data, browser type, IP address, and pages visited for service improvement and security purposes.

3. How We Use Your Information

To provide and maintain our CRM services
To facilitate messaging between businesses and their customers via Instagram, Facebook Messenger, and other channels
To create and manage lead/contact records within the CRM
To improve our services and user experience
To send important service-related notifications

4. Third-Party Integrations

Our platform integrates with Meta (Facebook/Instagram) APIs to enable messaging functionality. When you connect your Instagram or Facebook account:

We access messages through Meta's official APIs with your explicit authorization
We store message content to display conversation history in your CRM dashboard
We do not sell, share, or use this data for advertising purposes
We comply with Meta's Platform Terms and Developer Policies

5. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us or using our data deletion page.

7. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for data processing
Export your data in a portable format

8. Data Sharing

We do not sell your personal information. We may share data only:

With your explicit consent
To comply with legal obligations
With service providers who assist in operating our platform (under strict data protection agreements)

9. Cookies

We use essential cookies for authentication and session management. No third-party tracking cookies are used.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or through the platform.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]